What to Expect
Your first visit at Sun City Physiotherapy will take between 45-60 minutes. In this time, your therapist will get a clear understanding or your complaint, perform a thorough assessment and initiate treatment.
For first time patients to Sun City Physiotherapy, we ask that you arrive 10 minutes early for your appointment to register in our system and complete any paperwork. Dont forget to bring your BC care card.
Sun City Physiotherapy is a scent free zone and we ask that staff and patients refrain from using heavy scents (perfume and cologne) on treatment days.
You do not need a doctor’s referral to make an appointment or to receive treatment. However, your extended (private) medical plan may require that you have a referral.
Late, Cancel & No Show Policy
At Sun City Physiotherapy we are committed to being available for our clients when they need us. As a courtesy to others, we ask that if you need to cancel or change your appointment you do so as far in advance as possible. This kind gesture will allow us to offer your original appointment to another client who would like it.
You may change or cancel your appointment up to 24 hours prior to your appointment time. If you miss your appointment (no show), you will be charged our No-Show Fee. Should you cancel or change your appointment less than 24 hours, you may be charged a late cancellation fee.